jita99's Privacy Policy

jita99 operates a trusted online entertainment platform for users in Bangladesh. This Privacy Policy describes in detail our commitments and practices regarding the personal information of you — the visitors and registered users of our website jita99.cam.

By using this platform, you are considered to have accepted the terms described in this Privacy Policy. We recommend that you read this policy carefully in full, and contact us if you have any questions.

1.1 Information You Provide Directly

When you create an account on jita99 or use our services, you provide the following information directly:

• Full name and date of birth (for age verification — service is provided only to those aged 21 and above)
• Email address and mobile number
• Residential address
• Identity document details (National ID / Passport — for identity verification)
• Payment information (bKash, Nagad, Rocket — for processing transactions)

1.2 Automatically Collected Information

When you visit our platform, the following information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Operating system information
• Time and date of site visits
• Page visit history and click patterns
• Information collected through cookies and similar tracking technologies

1.3 Transaction Information

The following information is stored to facilitate financial transactions on the platform:

• Deposit and withdrawal transaction history
• Payment method details (bKash / Nagad / Rocket account numbers)
• Gaming activity history and account balance
• Information on bonuses and promotional offers received

2.1 Service Operation and Improvement

The information you provide is used primarily for the following purposes:

• Creating, managing, and verifying your account
• Processing financial transactions and ensuring security
• Providing customer support and resolving issues
• Improving platform functionality and user experience
• Informing you about relevant bonuses and promotional offers

2.2 Legal and Regulatory Obligations

In some cases we are required to process your information for legal reasons:

• Complying with Anti-Money Laundering (AML) policies
• Age verification — ensuring service is provided only to those aged 21 and above
• Implementing responsible gaming policies
• Providing information in response to lawful requests from authorities

2.3 Security and Fraud Prevention

We monitor your information to ensure platform security and prevent fraudulent activity. If suspicious activity is identified, we may verify the account or, if necessary, temporarily suspend it. These steps are taken to protect the interests of all users.

3.1 Data Security Measures

jita99 uses industry-standard security technology to keep your personal information safe. Our security measures include:

• SSL/TLS Encryption — all communication between you and our servers is encrypted
• Firewall and Access Controls — multi-layered protection to prevent unauthorized access
• Regular Security Audits — regular audits conducted to identify vulnerabilities
• Restricted Access — only authorized staff can access your information

3.2 Data Retention Period

We retain your information only for as long as it is necessary or legally required:

• All information is retained while your account remains active
• Financial and transaction records are retained for a set period after account closure as required by law
• Security logs and records of suspicious activity are kept for a specific period as needed for investigation

4.1 When Information Is Shared

jita99 does not sell or rent your personal information to any third party. However, limited information may be shared in the following specific circumstances:

• Payment Processors: information necessary for processing transactions with payment service providers such as bKash, Nagad, and Rocket
• Technology Partners: technology service providers engaged to operate the platform — who work under strict confidentiality agreements
• Legal Authorities: in response to a court order or legally binding request
• Fraud Prevention: limited information exchange with trusted partner organizations to identify fraudulent activity

4.2 International Data Transfers

Our servers or third-party partners may be located outside Bangladesh. In such cases, we ensure that appropriate protections are maintained in accordance with international standards and that the confidentiality of your information is upheld.

5.1 Right to Access and Correct Information

As a user of jita99, you have the following rights:

• Right of Access: you may request to know what information we hold about you
• Right of Correction: you may request that any errors in your information be corrected
• Right of Deletion: in certain circumstances you may request that your information be deleted (however, complete deletion may not be possible if legal obligations apply)
• Right to Object to Processing: you may object to your information being used for specific purposes
• Right to Opt Out of Marketing: you may stop receiving promotional emails or messages

5.2 Closing Your Account

You may request to close your jita99 account at any time. After the account is closed, information required for financial transactions and legal purposes will be retained for a set period. To close your account, contact us via live chat or email.

5.3 Special Rights Related to Responsible Gaming

To support responsible gaming, we offer you the following options:

• Self-exclusion — request to temporarily suspend your account for a set period
• Request to set a deposit limit
• Tools to control playing time

For more details, visit our Responsible Gaming page.

6.1 Types of Cookies Used

jita99.cam uses the following types of cookies:

• Essential Cookies: strictly necessary for the site to operate — these maintain sessions and secure login
• Performance Cookies: to analyze how the site is being used — to identify page load times and errors
• Functional Cookies: to remember your preferred settings — language, display preferences, etc.

jita99 strictly prohibits providing services to anyone under the age of 21. We never knowingly collect or process information from individuals under the age of 21. Age verification at the time of registration is mandatory.

If you believe a minor has gained access to our platform, please notify our support team immediately. In such cases, the relevant account will be closed immediately and appropriate steps will be taken to delete the information.

jita99 reserves the right to review and update this Privacy Policy from time to time. When changes are made:

• The last updated date on this page will be changed
• For important changes, registered users will be notified via email or a platform notification
• Continued use of the platform after the updated policy takes effect will be considered as your acceptance of the new policy

We therefore recommend visiting this page periodically.